Citizens of Humanity  logo
Citizens of Humanity  logo

All articles

Returns & Exchanges

Return & Exchange Policy

CITIZENS of HUMANITY wants you to be completely satisfied with your purchase. We guarantee our merchandise to be free of manufacturing defects and will accept the purchased item for refund or exchange within 30 days of your receipt of the merchandise

Is there a fee for domestic returns?

There is a $10 processing and shipping fee that will be deducted from the refund. Exchanges are complimentary and are processed as a new order.

Return Process

Please follow instructions below:. Please email [email protected] or call us at 323-923-1250 with any questions.

Exchange Process

Exchanges can only be processed if you would like a new size within the same wash and style. If you would like a different wash or style, please follow "Return" instructions and place new order for the new item. Please note, with instant exchanges, y

Can I make an exchange for a different style?

Regrettably, our system only allow exchanges of the same style and wash in another size. If you are interested in another style or wash you will need to return and repurchase separately.