Citizens of Humanity 

We charge a $10 fee to defray our shipping and processing costs. The fee will be deducted from he refund. Exchanges are complimentary and are processed as a new order.&#xA0;

We charge a $10 fee to defray our shipping and processing costs. The fee will be deducted from he refund. Exchanges are complimentary and are processed as a new order.

Is there a fee for domestic returns?

Returns & Exchanges

Return & Exchange Policy

Return Process

Exchange Process

Can I make an exchange for a different style?

When will my order be shipped?

When will my order arrive?

How do I track my order?

Do you ship internationally?

Do you require signature on order shipments?

Can I get a refund on a lost package that has been signed for?

Do you ship to PO boxes or APO/FPO addresses?

Shipping & Order Status

What countries do you ship to?

How fast is your international shipping?

How much does international shipping cost?

Is there an order limit for International orders?

Are taxes and duties included in my order total?

Do you accept international returns?

How do I return an international order?

Is there a fee for international returns?

Are duties and taxes refundable on return orders?

When will my refund be processed?

Can I make an exchange on an international order?

Do you offer gift cards for international customers?

What currencies do you support?

What payment methods do you offer?

International Orders & Returns

Can I return my customized embroidered item?

When will I receive my customized embroidered item?

Product Questions

How much is shipping?

How do I return my item(s)?

What is MARKETPLACE?

MARKETPLACE FAQs

Do you offer gift cards?

Gift Cards

Why do I have to provide my e-mail address and phone number?

Why should I create an account with Citizens of Humanity?

Manage Account

Will my credit card be charged immediately?

What form of payment do you accept?

Payments

Is there a fee for domestic returns?Updated 16 days ago