Exchanges can only be processed if you would like a different size within the same color and style. If you would like a different color or style, please follow "Refund Process" instructions below:
- Navigate to returns.citizensofhumanity.com
- Enter your email or order number and zip code to start a return
- Select the item you’re sending back and click “Exchange” on the screen
- Select new size and confirm
- Print your return label and mail back the original item
- We'll then ship out the new item
Call our Customer Service Department 1 (323) 923-1250 or email eshop@citizensofhumanity.com with any questions.