Exchanges can only be processed if you would like a new size within the same wash and style. If you would like a different wash or style, please follow "Return" instructions below:
- Navigate to returns.citizensofhumanity.com
- Enter your email or order number and zip code to start a return
- Select the item you’re sending back and click “Return” on the screen
- An Instant Refund Voucher Code is presented in the same amount of item(s) being returned
- Place new order using voucher code
- Print your return label and mail back the original item
- We'll then ship out the new item
Please email eshop@citizensofhumanity.com or call us at 323-923-1250 with any questions with any questions.