Return Process

Please follow instructions below:

1. Navigate to returns.citizensofhumanity.com
2. Enter your *order number & shipping address zip code 
3. Select the item(s) you’re sending back and click “Return” on the screen
4. You’ll get an Instant Refund Voucher Code — but you don’t have to use it
5. Print your return label and packing slip then mail back the original item(s) within 14 days 
6. Once received and inspected, you'll get the full balance back to your original payment method typically within 10 business days

*If returning more than one order please initiate a return for each order number. You can use one shipping label but must include each individual packing slip

Please email eshop@citizensofhumanity.com with any questions.