Return Process

Please follow instructions below:

1. Navigate to returns.citizensofhumanity.com
2. Click on USA if you order was shipped to an address within the United States of America
3. Enter your *order number & shipping address zip code 
4. Select the item(s) you’re sending back and click “Return” on the screen
5. You’ll get an Instant Refund Voucher Code — but you don’t have to use it
6. Print your return label and packing slip then mail back the original item(s) within 14 days 
7. Once received and inspected, please allow up to 10 business days for your refund to post to your original method of payment.

*If returning more than one order please initiate a return for each order number. You can use one shipping label but must include each individual packing slip

Please email eshop@citizensofhumanity.com or call us at 323-923-1250 with any questions.