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  1. Citizens of Humanity
  2. Loyalty Program FAQs

Loyalty Program FAQs

  • Can I opt-out of the rewards program?
  • How do I redeem points for alteration service?
  • When do my rewards points expire?
  • I’ve earned points/VIP tier with my last purchase, but now I want to return my purchased items. What will happen to my reward points?
  • How do I redeem my points?
  • I made a purchase, when will I see my points?
  • Why didn’t I earn points on my purchase?
  • What if I have an old email address or multiple email addresses and want to combine my accounts and earnings?
  • Will I receive points for purchases I made prior to creating my rewards account?
  • Where can I find all of my reward account info?
  • How do I sign up for the rewards program?
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