Citizens of Humanity provides residents of the EU and UK the right of withdrawal for purchases from citizensofhumanity.com or our Citizens of Humanity Aspen store. The right of withdrawal permits you to return goods within 14 days of delivery of your

Citizens of Humanity provides residents of the EU and UK the right of withdrawal for purchases from citizensofhumanity.com or our Citizens of Humanity Aspen store. The right of withdrawal permits you to return goods within 14 days of delivery<a href="#_msocom_1" language="JavaScript" name="_msoanchor_1"></a>&#xA0;of your purchase,&#xA0;without providing a reason.If you exercise this right of withdrawal, you will receive a refund of the purchase price and standard shipping charges paid by you for the delivery. If you exercise this right of withdrawal for only part of your purchase, you will receive a refund of the purchase price and a portion of the standard shipping charges paid by you for the delivery, based on the number of items returned and the number of items in the order. You remain responsible for any added charges for expedited delivery shipment you selected in checkout. You can submit your withdrawal request by clicking <a href="https://citizensofhumanity.com/pages/eu-withdrawal-form">here</a>.Once you submit your request using the online form, we will send you a confirmation of receipt via email without undue delay.&#xA0;In the context of electronic withdrawal, we process name, email address, and order number. The processing is carried out by our processor Revoq. Further information can be found in the Data Processing Agreement (DPA) at <a href="https://www.consumer-withdrawal.eu/dpa" target="_blank" title="https://www.consumer-withdrawal.eu/dpa">Data Processing Agreement (DPA / AVV) &#x2013; Revoq</a> and our EU Privacy Policy at <a href="https://citizensofhumanity.com/pages/eu-privacy-cookie-policy">EU Privacy &amp; Cookie Policy</a>.

How do I exercise my right of withdrawal?

Citizens of Humanity 

EU & UK Right of Withdrawal/Returns

When will my order be shipped?

When will my order arrive?

How do I track my order?

Do you ship internationally?

Do you require signature on order shipments?

Can I get a refund on a lost package that has been signed for?

Do you ship to PO boxes or APO/FPO addresses?

Shipping & Order Status

Return & Exchange Policy

Is there a fee for Domestic (USA) Returns?

Return Process for Domestic (USA) Orders

Exchange Process for Domestic (USA) Orders

Can I make an exchange for a different style?

Returns & Exchanges

What countries do you ship to?

How fast is your international shipping?

How much does international shipping cost?

Is there an order limit for International orders?

Are taxes and duties included in my order total?

Do you accept international returns?

International and EU/UK Return Process

Is there a fee for international returns?

Are duties and taxes refundable on return orders?

When will my refund be processed?

Can I make an exchange on an international order?

Do you offer gift cards for international customers?

What currencies do you support?

What payment methods do you offer?

International Orders & Returns

Is there a Citizens of Humanity flagship store?

How can I return an order purchased at the Citizens of Humanity ASPEN store?

Can I return items purchased from another boutique or department store to the Citizens of Humanity store or website?