How do I redeem points for alteration service?Updated a year ago

Make sure to sign into your account to see if you are eligible to redeem points for alteration service. Add to cart the item that you would like to get altered and redeem the 500 points for “Alteration Service” with your purchase. Each alteration service redemption is only for one item. Once you have completed your order, our customer service team will reach out to review the request and advise on next steps. 

Please note, some items may not be recommended to be hemmed as it can change the fit or style intention. If the item is not able to be altered, our team will issue back the points to your account. Once item is altered, item cannot be returned or exchanged.